Support
Agency Manager Updates:
The
ICT Bureau continually develops Agency Manager to ensure that it meets
market demands. Every so often an update to Agency Manager will be
required to ensure you
are on the latest version offering all the latest features. To install
an update when available, log-in to the members area of the website and
simply follow the update link and instructions provided. Occasionally an
update will require an ICT Bureau engineer
to complete some work on your system - in these instances, the ICT
Bureau will contact you directly to arrange a suitable date/time for the
work to be completed. All updates undergo rigorous testing prior to
being launched to our clients across the UK.
Manuals, User Guides and PDF Instructions:
A
range of Manuals, Quick Start Guides and PDF Instructional Guides are
available for users of Agency Manager, to provide tips and helpful hints
enabling you get the
most out of the system. To access these resources, log-in to the members
section of the site and follow the documentation link.
Support Query Submissions:
In
the unlikely event you require additional support on Agency Manager,
please log onto the members area of the website and complete the
“Support Query” form with
details of the issue you have encountered. Alternatively, please call
01536 607 990 during normal office hours (Mon – Fri, 9:00 – 5:30).
Members Area Log-in:
Clients
will need a username and password to access the members’ area of the
site, to download updates, review reference literature and submit
support queries. If
you require a username and password, or have forgotten you password,
please contact the ICT Bureau on 01536 607 990.
Support
Submit Query
Click Here to submit your support query
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